Testimonials
What caused Roman Arms to look for a new payment processor?
Mostly the exorbitance & frequency of costs & fees (initial and recurring) and the terrible Customer Service of our current (at that time) processor. The cost of initial “setup & integration” nearly exceeded $1000, including hardware, and each additional processing station added over time was around $700 with hardware & integration. None of this was disclosed before initial agreements OR at the time of purchase of the equipment.
What was your #1 reason to switch to Elite 2A Pay?
The customer service, startup costs (or lack thereof), and the savings each month on fees made the switch a no brainer. But, of all of those, customer service has proven to be the biggest savings for us.
Can you describe your experience onboarding?
Our onboarding experience was very painless. Most/all of the delay in swapping providers was our own hesitation because “it seemed too good to be true”. Once we did our own research and reviewed everything C/S provided, it was clear that there was no reason not to switch. Within 4 days of initial paperwork completion, we had our processors in hand and in service. Elite2A knew exactly what they had to offer, expressed it very clearly, and upon due diligence, it quickly became apparent to us as well.
Why would you recommend that a business in the firearms industry contact Elite 2A Pay?
I think any business, in any industry can benefit hugely from what Elite 2A Pay has to offer, but within the firearm industry specifically, it is VERY hard to find a processor that will provide this service without TONS of limitations, red tape, “high risk” fee assessment, or complete seizure of funds (as we’ve experienced in the past), simply because of the industry we work in, despite being completely legal & moral (by most definitions, especially from people looking for goods & services within this industry). Most other companies we looked at or tried all had increased or additional fees associated with being “high risk” or simply refused to offer the services entirely. Elite 2A Pay does none of this. They simply process the payments at a fraction of the cost of competitors and ask/say nothing about it. Coupled with the level of customer service and money savings that they offer, it really is a perfect partnership for any business in the firearms industry.
What makes Elite 2A Pay different from other payment processors you’ve worked with?
As mentioned in previous questions, the biggest things that set Elite 2A Pay apart are their customer service, ease of use/setup, and cost savings. Literally ZERO startup costs (including equipment) is such a huge thing, especially for small businesses, and the savings don’t stop there.
If you are still not convinced that you should contact Elite 2A Pay for a conversation and a quote, check out what some of our other customers have to say on our Testimonial page.
